You will need a valid ID or passport, a valid driver’s license (held for a minimum of 3 years), and a credit or debit card. If your license is not in English, Latin, or Roman alphabets, an International Driving Permit (IDP) is also required.

Yes. The minimum age to rent most vehicles is 25 years old, and the maximum age is 80. Drivers aged 21-24 can rent selected car categories (A1, A2, B1, B2, C1, C2, D1, D2, and V) with a surcharge of €4 per rental day. Drivers aged 70-80 will also incur a surcharge of €3 per day (for all groups). Drivers under 21 may still be insured subject to certain conditions.

We accept major credit and debit cards (Visa, Mastercard, American Express, etc.) for all necessary guarantee amounts as well as pre-payments and settlement of final rental charges. Also, we accept cash and bank transfers. All payments must be made in euros.

No, the credit or debit card used for the rental and deposit must be in the main hirer’s name. If the original booking was paid with a third-party card, the hirer may be required to present authorization details. Failure to provide a valid card in the hirer’s name may result in the cancellation of the booking without a refund.

Yes, you can extend or shorten the rental. For extensions, contact us at least 48 hours in advance. For shorter rentals, you’ll receive a refund for unused days based on a revised daily rate.

Cars must be returned with the same fuel level as provided at pick-up. If the fuel level is lower, you will be charged for the missing fuel plus a €20 refueling service charge.

Yes, we offer free delivery and collection services at hotels, villas, and other accommodations in Larnaca, Ayia Napa, Protaras, and Paralimni. We also provide services for free at the Larnaca airport. Please note, there may be additional fees for pick-ups or drop-offs outside of our regular working hours (10 a.m. - 10 p.m.).

We offer free delivery and collection at specified locations in Nicosia, Larnaca, Ayia Napa, Protaras, and Paralimni.

Yes, the daily rate includes basic Collision Damage Waiver (CDW) and Third Party Liability Insurance. Additional insurance options, such as Super Collision Damage Waiver (SCDW), Theft Protection (TP), Full Comprehensive Insurance (FCI), and Windscreen, Tyres and Keys (WTK) Protection are available for extra coverage.

CDW reduces your liability for damage to the rented vehicle to certain amounts, but you are still responsible for an excess amount, depending on the car group. However, the excess can be reduced with additional insurance options.

Yes, a pre-authorization excess/deposit is required at the time of pick-up. The amount of the excess/deposit varies depending on the car group and insurance option selected. The pre-authorized amount (excess or deposit) will be fully refunded at the end of the rental period, provided there are no damages or additional charges.

A 59-minute grace period is provided for late returns. After that, an additional charge will be applied based on the extra time used.

Yes, you can add an additional driver at any time, provided they meet the age and license requirements. An extra fee will apply depending on the driver’s age and rental period.

We provide 24/7 roadside assistance. If involved in an accident, notify us and the local police immediately. For breakdowns, we will provide technical support and, if necessary, a replacement vehicle. For accidents or breakdowns, call us on +357 99 180 777.

You can cancel your booking up to 48 hours before pick-up for a full refund. If you cancel between 24-48 hours before pick-up, you’ll receive a 50% refund. Cancellations made less than 24 hours before pick-up are non-refundable.

Yes, we offer baby, toddler, and child safety seats, as well as booster seats and pet car seats for €15 each, with a one-time fee. Phone holders, charger and cables, as well as GPS (upon request), are provided free of charge.

Driving into the occupied northern part of Cyprus is strictly prohibited. Our insurance does not cover that area, and you will be fully responsible for any damages or issues that occur there.

Yes, pets are allowed, but they must be in a carrier or crate. If additional cleaning is needed due to pet hair or odor, a fee of €100 will apply.

No, we offer unlimited kilometers with all rentals.

Yes. Reservations are confirmed for a vehicle category and model, unless shown otherwise. However, we may provide a vehicle of the same or higher category depending on availability.

Before and after your rental, a Ways2go representative will inspect the vehicle with the hirer. Photos of the vehicle will be taken at the time of pick-up, and its condition will be documented in writing on the rental agreement to ensure accurate records.